🎧 Listening · A2
Phone & Bank Conversations
Listen to three A2 customer-service conversations about phone plans, bank accounts and an extra charge.
You'll practice:
- understand prices, fees and limits
- follow polite service questions
- identify why a customer chooses a service
How it works
3 conversations · 18 questions
Listen first
Play the conversation and just listen — no text yet. You can pause and replay.
Answer the main question
One question about what the conversation is about.
Listen again for details
Then 5 more questions: names, countries and key phrases.
See your result
Then the next conversation. After all 3, you get a short summary.
- Stuck? After the first listen you can open the transcript with translation, or slow the audio down.
- Turn your sound on before you start.