Reading · B1
Three Difficult Conversations
Complaints, misunderstandings and constructive solutions
Read three B1 conflict situations and notice how people clarify facts, soften disagreement and agree on next steps.
- ✓ identifying the real source of a misunderstanding
- ✓ distinguishing facts from assumptions
- ✓ recognising polite disagreement
- ✓ following compromise and next-step language
How it works
3 texts · 18 questions
Read the text
A short text about one person. First read it for the main idea.
Answer 6 questions
Who, where, what, true or false… You can open the text again at any time.
See what you understood
Then the next text. After all 3, you get your reading result.