🎙 Speaking · A2
Solve a Service Problem
Practise explaining a problem, comparing options and asking politely for a solution.
You'll practice:
- explain a service problem clearly
- ask politely for help
- compare service options
- confirm the next step
How it works
3 parts
State the Problem and Request
Listen to the example, then record two short sentences about you.
Compare Options with Alex
You and Alex take turns asking and answering — 4 short answers.
Complete the Service Mission
A short free conversation: Alex starts, you reply (about 5–7 turns). Then Miss Sunny gives you feedback.
- Tap 🎙 and speak, then tap “■ Stop”. Miss Sunny checks what you said and gives one quick tip.
- The first time, your browser asks to use the microphone — tap Allow.
- If Miss Sunny can't hear you clearly, it isn't counted as a mistake — just try again.
- Stuck? Tap “💡 Need help?” for phrases, or type your answer instead of speaking.