✍️ Writing · A2
Write to Customer Service
Write clear A2 service messages that explain a problem, compare options and ask politely for a solution.
You'll practice:
- explain a service problem
- make a polite written request
- compare service options
- confirm the next step
How it works
3 parts
Write a Clear Service Request
See a model, fill in your details, then write your introduction (45–60 words).
Compare Two Service Options
Write a short text about yourself (70–90 words). Miss Sunny checks it and shows what to fix.
Write the Full Customer-Service Message
On your own this time: a short, friendly message (100–130 words).
- Every part: 👀 model → 📝 plan → ✍️ write → ✅ Miss Sunny checks → final version.
- You can fix your text and check it again. Your drafts are saved automatically.