✍️ Writing B1

Lesson 23 — Write a Constructive Complaint & Follow-Up

✍️ Writing · B1

Write a Constructive Complaint & Follow-Up

Write clear messages that describe a problem without blame, acknowledge the other side and move toward a fair solution.

You'll practice:

  • describing facts separately from assumptions
  • using polite language in complaints
  • softening disagreement
  • confirming a fair resolution

How it works

3 parts

  1. Clarify Without Blame

    See a model, fill in your details, then write your introduction (70–90 words).

  2. Polite Complaint + Solution

    Write a short text about yourself (100–125 words). Miss Sunny checks it and shows what to fix.

  3. Constructive Follow-Up

    On your own this time: a short, friendly message (140–180 words).

  • Every part: 👀 model → 📝 plan → ✍️ write → ✅ Miss Sunny checks → final version.
  • You can fix your text and check it again. Your drafts are saved automatically.