Phone & Bank Basics

Lesson map

• ●🏁 StartMeet the lesson and your service mission.
• 1📚 VocabularyLearn 14 words and phrases for phone and bank services.~7 min
• 2🧠 GrammarCompare services and make polite requests with as ... as, too/enough and can/could.~21 min
• 3🎧 ListeningListen to three customer-service conversations.~14 min
• 4✏️ ExercisesPractise service questions, comparisons and polite requests.~6 min
• 5📖 ReadingRead three A2 texts about phone plans, bank fees and account choices.~12 min
• 6🎙 SpeakingAsk for help and compare service options in a real conversation.~9 min
• 7✍️ WritingWrite clear service messages and questions.~11 min
• 8✅ ReviewCheck your phone-and-bank English.~6 min